Return to Relationships

Why culture & connection — not control — will continue to drive work into the future. A practical, research-backed guide by Jonathan Couser, Founder of ARCH Impacts.

The Future of Work Is Built on Relationships

Return to Relationships reframes the “return-to-office” conversation as a cultural opportunity, not a compliance mandate. Drawing on research from McKinsey, Gallup, MIT Sloan, and Harvard, this toolkit shows how organizations can rebuild trust, belonging, and engagement through intentional relationship behaviors — what ARCH Impacts calls the GENUINE™ Relationships Framework.

  • ✅ Diagnose where disconnection and distrust are weakening performance.
  • ✅ Replace mandates with shared ownership and cultural momentum.
  • ✅ Apply seven repeatable principles — Generous, Engaged, Nice, Unafraid, Integrity, Non-Judgmental, Empathetic.
  • ✅ Use checklists, case studies, and 21-day micro-actions to rebuild culture one habit at a time.
“The office isn’t about occupancy; it’s about trust. Culture is built when people feel connected, not controlled.”
— Jonathan Couser

Who Should Get The Toolkit

Whether you’re leading a hybrid workforce or trying to reignite engagement after burnout, this e-book gives you the roadmap.

For Leaders & Executives
Learn to rebuild trust, belonging, and performance without heavy-handed mandates.
For HR & Culture Teams
Apply diagnostics, audits, and micro-actions to measure and strengthen culture across teams.
For Consultants & Facilitators
Use the GENUINE™ Relationships Framework as a science-informed relational operating system for your clients.
Jonathan Couser

About the Author

Jonathan Couser is the founder of ARCH Impacts, a leadership and culture firm helping organizations design workplaces where people actually want to show up — and grow up — together. With a background in business leadership as an Executive in Fortune Top 15 Firms specializing in Innovation and Culture, Jonathan blends corporate experience with human-centered design to help teams turn values into daily behaviors. He’s the creator of the GENUINE™ Relationships Operating System and author of The GENUINE Advantage and Return to Relationships. His work has equipped leaders across business, education, and athletics to measure trust, build belonging, and scale authentic culture.

Lead the Return to Relationships

Buy the toolkit, take the culture audit, or invite ARCH Impacts to speak at your next event. Let’s turn the future of work into a future of connection.